Privacy Policy

Effective Date: 29/07/2025
Website: https://pavo-hospitality.com/

At Pavo Hospitality Solutions, we respect your trust and are committed to safeguarding the personal information you share with us. This Privacy Policy sets out how we collect, use, and protect your data when you visit or interact with our website. Our goal is to be transparent about how your information is handled and to give you control over the choices you make. By using our website, you acknowledge and agree to the practices described in this policy.

Definitions

Personal Data
Personal Data refers to any information that can identify a living individual, such as a name, email address, or phone number.

Usage Data
Usage Data is collected automatically and may include information such as your device’s IP address, browser type, browser version, the pages you visit, the time and date of your visit, and how long you spend on our site.

Cookies
Cookies are small files stored on your device that help us improve your browsing experience and analyze website traffic.

Data Controller
The Data Controller is the entity that determines how and why personal data is processed. For the purposes of this Privacy Policy, Pavo Hospitality is the Data Controller.

Data Processor (or Service Provider)
A Data Processor is a third party that processes personal data on behalf of the Data Controller. We may use trusted Service Providers to process your data more efficiently.

User
The User is the individual using our Service, and corresponds to the Data Subject whose personal data is being collected.


Information Collection and Use

We collect different types of information for various purposes in order to provide and improve our Service.

Personal Data

When you use our website, you may be asked to provide certain personally identifiable information, such as your name, email address, or phone number. We may also collect cookies and usage data. This information may be used to respond to your inquiries, send you updates or promotional offers (if you have consented), and provide you with a more personalized experience.

Usage Data

We automatically collect information about how you access and use our Service. This may include details such as your IP address, the type and version of your browser, the pages you visit, the date and time of your visit, and the time spent on each page.

Location Data

With your permission, we may collect and use information about your location. This allows us to provide tailored services and improve your experience. You may enable or disable location services at any time through your device settings.


Cookies and Tracking Technologies

We use cookies and similar technologies such as tags, beacons, and scripts to monitor activity on our website and store certain information. Cookies help us remember your preferences, analyze website traffic, and improve site performance.

You can configure your browser to refuse cookies or to notify you when a cookie is being sent. However, please note that some parts of the site may not function properly without cookies.


Use of Data

We use the data we collect to:

  • Provide and maintain our Service.

  • Respond to your inquiries and requests.

  • Notify you of any updates or changes to our services.

  • Improve our website and user experience.

  • Monitor website performance and detect technical issues.

  • Share information, offers, or promotions you have opted in to receive.


Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer needed, we will securely delete or anonymize it.


Disclosure of Data

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities. We may also disclose data in good faith if we believe it is necessary to:

  • Comply with a legal obligation.

  • Protect and defend our rights or property.

  • Prevent or investigate possible misuse of the Service.

  • Protect the safety of our users or the public.

  • Protect against legal liability.


Data Security

The security of your data is important to us. We use commercially acceptable methods to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use best practices to safeguard your data, we cannot guarantee its absolute security.


Your Rights

Under Thailand’s Personal Data Protection Act (PDPA), you have the right to access the personal information we hold about you, request corrections, ask for deletion of your data, and withdraw consent for certain processing activities. You may also request a copy of your personal data in an electronic format for your own use.

To exercise these rights, please contact us at [Insert your contact email]. For security purposes, we may ask you to verify your identity before processing your request.


Third-Party Services

We may employ third-party companies and individuals to provide services on our behalf, such as hosting, analytics, and marketing support. These third parties may have access to your personal data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

We use tools such as Google Analytics to analyze website traffic and improve user experience. Google may use the data it collects to personalize ads through its advertising network. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.


Links to Other Websites

Our website may contain links to third-party websites. If you click on a link to another site, you will be directed there. Please note that we have no control over and are not responsible for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any websites you visit.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically so you are aware of how we protect your data.


Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Pavo Hospitality
Email: [email protected]

Website: https://pavo-hospitality.com/